FAQS

 

What types of products do you offer?

At pj5.store, we provide a diverse range of innovative products designed to enhance everyday life. Our offerings include GPS trackers for personal safety and versatile silicone ice cube trays for entertaining, among other practical solutions.

How do your GPS trackers work?

Our GPS trackers utilize advanced satellite technology to provide real-time location tracking. They are designed to offer peace of mind by allowing users to monitor the whereabouts of their belongings or loved ones with accuracy and reliability.

Are your silicone ice cube trays safe to use?

Yes, our silicone ice cube trays are made from food-grade silicone, which is BPA-free and safe for use in food preparation. They are designed to withstand high and low temperatures, making them suitable for freezing and baking applications.

What is the expected lifespan of your products?

The lifespan of our products varies depending on usage and care. Generally, our silicone products can last for several years with proper maintenance, while GPS trackers are designed for long-term durability under normal operating conditions.

Do you offer a warranty on your products?

Yes, we provide a warranty on our products to ensure customer satisfaction. The specific terms and duration of the warranty may vary by product, so please refer to the product details for more information.

How can I contact customer support?

Customer support can be reached through our website's contact form or via the provided email address. We strive to respond to all inquiries within 24 to 48 hours to assist you with any questions or concerns.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. This ensures a convenient and secure checkout experience for our customers.